Legal
Accessibility commitment
We’re committed to making banking accessible to everyone, in every channel.
Last updated: August 2026
Our commitment
We aim to provide a welcoming, barrier-free experience across our website, app, ATMs and branches. Accessibility is an ongoing effort, and we continue to improve.
Standards we follow
We design our digital experiences with recognized accessibility guidelines in mind, aiming for compatibility with screen readers, keyboard navigation and sufficient colour contrast.
In our branches
Our branches aim to provide accessible entrances and service, and our team is happy to assist members who need additional support.
Feedback
If you encounter a barrier or have a suggestion, please contact us. Your feedback helps us make banking better for everyone.
This summary is provided for general information and does not constitute legal advice.